As we all know, the healthcare landscape is flush with high-deductible plans, and one of the unintended consequences is that patients have a higher expectation of care since they are paying more out of pocket. When you think about it, this position makes sense...so what can private medical practices do to capitalize on this newer trend? Here are some easy, low-cost ways to improve patient satisfaction, and therefore decrease chances of a lawsuit or losing patients…some of them may even improve patient collections!